Website Troubleshooting

Being asked to subscribe after login
Is your account active? Has the subscription recently renewed? You can check the status of the account on the self service tools.  https://myaccount.tim...
Thu, Aug 1, 2024 at 12:49 PM
Change commenting name
Your screen name will appear with any comments you post. By default, your screen name is the first part of the email address you used to log in to Presshera...
Mon, Sep 9, 2024 at 8:25 AM
Desktop notifications
We offer browser notifications in Google Chrome, Firefox, and Safari. When you open the homepage, clicking the small red bell in the lower left corner wil...
Wed, Mar 1, 2023 at 2:15 PM
Internet browsers
We suggest Mozilla Firefox and Google Chrome. Both have an auto-update feature that will help keep you up to date.   We do not recommend Internet Ex...
Wed, Mar 1, 2023 at 2:16 PM
Report a problem
Please report any issues with the website, ePaper or Apps by emailing circulation@timesrecord.com.   
Wed, Aug 2, 2023 at 2:33 PM
Staying signed in
Features of our website require a browser technology called cookies. Cookies are like name-tags for your browser. They are files stored on your computer th...
Wed, Mar 1, 2023 at 2:17 PM
Unable to comment
Comments are enabled on some stories but not all. If comments are not enabled it will state "Comments are not available on this story" at the b...
Thu, Dec 5, 2024 at 2:09 PM
Unsafe site /security certification warning
3rd party software maybe blocking access. If you are using security software, you should be able to add pressherald.com to trusted site list in that softw...
Tue, Jul 23, 2024 at 12:56 PM
Wrong email or password
If you are using a Gmail email address, please login using the login with Google option. You can view the password being entered using the eye icon in ...
Tue, Jul 23, 2024 at 12:57 PM